About Maven Benefits Partners
We are employee benefits professionals with decades of experience in the benefits consulting and healthcare industries. Maven Benefits Partners was founded on the belief that small and mid-size employers want and appreciate an extremely high level of customer service, and this core value makes us unique.
Eric Putsch, Nancy Dougherty, and Heather Heinlein established Maven Benefits Partners on January 1, 2008. Eric, Nancy and Heather started working together in 1998 at The Boothby Group (sold to VIST then Tompkins). Maven Benefits is an independent “boutique” employee benefits consulting and service firm.
We founded our service model on the premise that a small, talented, and motivated organization can outperform larger firms by creating a high touch, highly personal client experience. The difference is in the details. Fast forward to 2019 and our theory holds true, even with the added challenges of a complex economy, technology innovations and healthcare reform.
We operate under the principle that a “lean and mean” company on a mission is most effective. To quote Margaret Mead, “Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.”
One End-to-End Solution
We work with small to mid-sized employers to help conquer the challenges that come with managing their employee benefit programs. These clients are often concerned with having the right benefits package at the right cost. This sounds simple, but to get there requires best-in-class support with strategic plan analysis and design, proper communication methods, administration & technology solutions, and compliance. As a result, our service model focuses on 4 key areas:
Strategic Planning
Maximize your benefits investment by creating a strategy perfectly tailored to your needs.
Administration & Technology
Implement the ideal systems and processes to better manage your benefits.
Communication & Guidance
Provide continuous education so your employees understand and appreciate your benefits spend.
Compliance
Have peace of mind knowing that you are on top of ever-changing regulations.Employers have questions about their employee benefit plans:
- Is our pricing competitive?
- Are we providing a comprehensive package?
- Are we effectively communicating our benefits to our employees?
- Does our benefits package promote employee loyalty and satisfaction?
- Are we maximizing our HR technology investment?
Every company has different needs, and we have the tools and the expertise needed to create the optimal employee benefits package for our clients. We also have the technology support to properly implement and administer these benefits!
Recent employer surveys reveal many opportunities for employers:
- 75% of HR Executives think their benefits offerings are innovative, but only 50% of employees agree.
- 86% of companies are now using HR technologies, but only 38% of employers feel they make an informed business decision on technology solutions.
- Benefits are typically the second highest employer cost and account for over 30% of expenses.
- 60% of employers aren’t proactively trying to manage the waste in healthcare.
- 57% of employers plan to increase spending in 2019, specifically to combat the labor shortage.
The Maven Difference
Service is our strength
We aspire to work with companies who understand that employees who value and appreciate their employee benefits package are more loyal and more productive. A Maven client is proud of their Employee Benefits Package and the brand it creates. Maven was founded on the belief that small and middle market employers deserve and appreciate an extremely high level of customized service, and this commitment is what makes us different.
We are problem solvers
We follow a resolution-based service philosophy. That means that we do not have set operational parameters when it comes to service. We don’t draw a line in the sand between “our responsibilities” and “your responsibilities”. We do not stop until we have solved your particular problem, whatever, and whenever, it may be. We are here to resolve problems for you and your employees.
